Loose Lemon

This Privacy Policy explains how Loose Lemon ("we", "us", or "our") collects, uses, discloses, and protects your personal data when you use our website (looselemon.com) and related services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

1. Data Controller

The data controller responsible for your personal data is:
Loose Lemon
Email: contact@looselemon.com

2. Legal Bases for Processing

We process your personal data based on one or more of the following legal bases:

Your consent
Performance of a contract with you
Compliance with a legal obligation
Our legitimate interests (e.g., improving our services, marketing)

3. Information We Collect

Name, email address, and contact information
Order and transaction details
Preferences and communication preferences
Technical data (IP address, browser type, device information, cookies)

4. How We Use Your Information

To process and fulfill your orders
To provide customer support
To improve our website and services
To send you marketing communications (with your consent)
To comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

6. Information Sharing and International Transfers

We may share your data with trusted third-party service providers (e.g., payment processors, delivery partners) as necessary for our business operations. If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights Under GDPR

Right to access your personal data
Right to rectify inaccurate or incomplete data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us at contact@looselemon.com.

9. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@looselemon.com.