Frequently asked questions

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What types of tea are available?
We offer a wide variety of teas, including black, green, herbal, oolong, and specialty blends. You can explore our selection and choose the perfect tea for your taste preferences.
Can I customize my tea order?
Absolutely! We offer customization options for tea blends and gift sets. Contact our team, and we'll help you create a personalized tea experience that matches your preferences.
How can I track my tea order?
Once your order is on its way, we'll provide you with a tracking number. You can use this number to track the status and delivery of your loose leaf tea.
What is your return policy?
We strive for your complete satisfaction. If you're not satisfied with your tea order, please contact us within 14 days to discuss our return and refund policy.
Do you offer brewing instructions?
Yes! Each tea comes with specific brewing instructions including water temperature, steep time, and the recommended amount of tea to use for the perfect cup.